A Little Help Goes a Long Way.
Start with the questions below, or contact us about a specific app.
Where Can I Download the Apps?
Each app page links to its official Google Play listing. Google Play shows the current price, availability, and supported devices.
Do All Apps Need an Account or an Internet Connection?
No. Requirements differ by app and feature. Some apps work locally, while shared features and connected workspaces may require an account or connection. Check the individual Google Play listing.
How Do I Manage a Subscription or Purchase?
For purchases made through Google Play, open Google Play and visit Payments & subscriptions. Make sure you are using the Google account that made the purchase. For an app-specific issue, email us with the app name.
How Can I Request Help with My Data or Account?
Email arcanesystemsinc@gmail.com with the app name and your request. Do not send passwords. We will point you to the options for that app; information stored only on your device may not be accessible to the studio.
Where Can I Find an App Privacy Policy?
Every app detail page links to the policy listed by its developer on Google Play. App policies are separate from this website privacy notice.
Can I Suggest a Feature or Report a Bug?
Yes. Email the studio with the app name and a clear description. For bugs, include your app version, Android version, and the steps that led to the issue.
Still need help? arcanesystemsinc@gmail.com